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  • Operations internship at Cityflo in Maharashtra (August)

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    Operations

    Thane, Maharashtra

    Work From Office

    start-date-iconStart Date

    2025-08-18

    duration-iconDuration

    3 months

    stippend-iconStipend

    ₹ 15000-20000/month

    4 months ago

    0 applicants

    Cityflo

    Number of openings

    2

    Skills required

    Effective Communication

    Educational Qualification

    Any Graduate

    Additional Skills required

    Coordination, Computer knowledge

    Who can apply

    Only those candidate can apply who:

    1. are available for Work from Office internship
    2. can start the internship from 18 August 2025
    3. are available for duration of 3 months
    4. have relevant skills and interests

    Desired Candidate Profile

    Requirements: 1. Strong communication skills (verbal & written). 2. Basic knowledge of MS Office / Google Sheets. 3. Good organizational and multitasking abilities. 4. For interns – willingness to learn and adapt quickly. Preferred Qualifications: 1.Prior experience in customer service, operations (for associates). 2.Freshers are welcome to apply for internship roles.

    Internship Description

    About the Role: We are looking for enthusiastic and detail-oriented individuals to join our team as Customer Support Associates or Interns. The ideal candidate will be responsible for managing customer communication, coordinating with operators and drivers, and maintaining accurate booking records. Key Responsibilities: 1. Handle incoming customer emails and calls, providing prompt and professional support. 2. Update customers with product information, booking status, and service updates. 3. Coordinate with operators to confirm bookings and assign drivers. 4. Maintain MIS (Management Information System) for all bookings, ensuring data accuracy. 5. Follow up on pending queries and resolve customer concerns efficiently. 6. Assist in operational tasks as required to ensure smooth trip execution. Requirements: 1. Strong communication skills (verbal & written). 2. Basic knowledge of MS Office / Google Sheets. 3. Good organizational and multitasking abilities. 4. For interns – willingness to learn and adapt quickly. Benefits: 3.Hands-on experience in customer service and operations. 4.Opportunity for career growth within the organization. 5.Positive and collaborative work environment.

    Perks

    Certificate Opportunity to join as full timer

    About Cityflo

    About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their books, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 300+ buses and log 16000 daily bookings in Mumbai and Hyderabad. After establishing a strong product-market fit and building a profitable business, we plan to scale aggressively over the next 2 years by increasing our fleet size to 1000 buses and 60,000 daily ride bookings across both cities.

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