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Thane, Maharashtra
Work From Office
2025-08-18
3 months
₹ 15000-20000/month
0 applicants
Any Graduate
Coordination, Computer knowledge
Only those candidate can apply who:
Requirements: 1. Strong communication skills (verbal & written). 2. Basic knowledge of MS Office / Google Sheets. 3. Good organizational and multitasking abilities. 4. For interns – willingness to learn and adapt quickly. Preferred Qualifications: 1.Prior experience in customer service, operations (for associates). 2.Freshers are welcome to apply for internship roles.
About the Role: We are looking for enthusiastic and detail-oriented individuals to join our team as Customer Support Associates or Interns. The ideal candidate will be responsible for managing customer communication, coordinating with operators and drivers, and maintaining accurate booking records. Key Responsibilities: 1. Handle incoming customer emails and calls, providing prompt and professional support. 2. Update customers with product information, booking status, and service updates. 3. Coordinate with operators to confirm bookings and assign drivers. 4. Maintain MIS (Management Information System) for all bookings, ensuring data accuracy. 5. Follow up on pending queries and resolve customer concerns efficiently. 6. Assist in operational tasks as required to ensure smooth trip execution. Requirements: 1. Strong communication skills (verbal & written). 2. Basic knowledge of MS Office / Google Sheets. 3. Good organizational and multitasking abilities. 4. For interns – willingness to learn and adapt quickly. Benefits: 3.Hands-on experience in customer service and operations. 4.Opportunity for career growth within the organization. 5.Positive and collaborative work environment.
About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their books, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 300+ buses and log 16000 daily bookings in Mumbai and Hyderabad. After establishing a strong product-market fit and building a profitable business, we plan to scale aggressively over the next 2 years by increasing our fleet size to 1000 buses and 60,000 daily ride bookings across both cities.
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