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Pune
Permanent Full Time
Not Disclosed
0-4 years
07 December 2024
1 applicants
The Process Associate for OTA Operations will be responsible for providing customer support services. They need to assist customers in travel bookings, repayments, cancellations, and other related activities.
In the role of Process Associate for OTA Operations, you’ll manage the following tasks: 1) Keep an up-to-date record of customer data. 2) Promptly respond to enquiries made by the customer. 3) Assist customers in all kinds of travel-related bookings. 4) Manage the processing of financial transactions and repayments. 5) Comply with all the policies in your work. 6) Prepare and evaluate reports of customer data whenever required.
Any Graduate
IT-Software, Software Services
Customer Service/Call Centre/BPO, Operations
Customer Service Executive (Voice), Customer Service Executive (Non-Voice), Fresher, Operations Executive/Supervisor
Only those candidate can apply who:
Established in 1998, IGT Solutions is an IT services and solutions company that helps businesses deliver world-class customer service. Its headquarters are in Gurugram, Haryana.
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